Privacy Policy

Last Updated: 07 December 2023

1. Introduction

Common Analytics Limited (“Common Analytics,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our software as a service (“SaaS”) and related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

User Account Information: When you create an account, we may collect your name, email address, username, and password.
Billing Information: If you make purchases through our Services, we may collect payment and billing information, such as credit card details and billing address.
Usage Data: We collect information about how you interact with our Services, including your IP address, browser type, device information, and usage patterns.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your online activities and preferences.
Customer Support: When you contact our customer support, we may collect information related to your inquiries and support requests.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain the Services.
To process payments and manage your account.
To communicate with you, including sending service-related notifications and updates.
To improve our Services, develop new features, and analyze usage patterns.
To personalize your experience and provide content and recommendations based on your preferences.
To respond to your inquiries and provide customer support.
To enforce our Terms of Use and other policies.

4. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

With service providers and partners who assist us in delivering our Services.
With legal authorities when required by law or to protect our rights and interests.
In the event of a business merger, acquisition, or sale of assets, your information may be transferred to a new entity.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online transmission or storage is entirely secure.

6. Your Choices

You can manage your account settings and preferences through your account dashboard. You may also have the option to opt-out of certain communications or delete your account.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or maintain personal data from children under 13 years of age.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or by posting a notice on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info@common-analytics.com.